Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of go-pets.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer
I put 5 stars because the store asked. T-shirt for 2. Ordered s at 42. A huge t-shirt came. I think somewhere at 48!!! Well, it will sit freely) fig with him. What could i expect for 300 rubles?)
Customer
T-shirt cool, thank you very much! The material is unrealistically soft, very pleasant to the body, delivery 12 days to yekaterinburg. The store put a gift, thank you very much.
D***v
Fujibolka came as in the picture, the fabric is soft pleasant, by the summer will come down. But the only thing that the skeleton hands are high for my chest
S***k
It’s not cotton, there is a composition in the photo, but the touch is very nice fabric, the sticker is not very good quality, let’s see what will happen after washing, but for such money will fit. I hope not to peel off after washing. There is a small smell, but after washing should pass.
M***m
At 44 i ordered s. In general, freely sits, not tight, but not big. Okay. On the quality of claims i do not have, synthetics, but very pleasant to the touch. Threads do not stick out, sewn well. Seller recommend. Delivery to tomsk week 2,5 somewhere
I***o
I ordered on march 28. It came to yaroslavl on april 23. Thin. The fabric is pleasant, stretches. At the 54th russian size 4 hl village norms. Not overtaking. Rubber bracelet as a gift put. I’m happy. For 276 r we do not buy this size
I***n
Light fabric, synthetics, pleasant to the body. In russian 46-48 came l. a little freely. I think it will stretch over time. In any case, for such money can be worn.
A***M
Received in two weeks. Just like the description. I use m/l in spain and i took an xl. contour be chest 91 cm.
I***i
T-shirt is excellent, synthetic, but very pleasant to the body. Satisfied
R***n
Nice shirt, good material,fast shipping,thank you store!! And they put a gift too.
I***k
Came to brest. obl. for two weeks. Liked it! stretches perfectly on any figure.
J***k
Cool wide T-shirt. Good material. Fits for European size 36 firmly on a little bigger also will be OK.
K***a
I love this T-shirt! The fabric is thin, but it’s not see through and the material is very pleasant for the touch.
T***t
Month to arch region, the fabric is smooth, hope will not be spools, not short, i have about 160 cm height, og 114 cm ordered xxxl, not obtyg, as a gift bracelet, suggest
T***a
T-shirts are ordinary, thin synthetics, came very large, xxxl at 56 size calmly approached, not in the guise. In my 50-52 big and long. Отдала mom.
E***a
Pleasant to the body fabric. It is synthetic, but of good quality. Pellets are not formed on such fabric. Sat on 44-46 perfectly: not tight and not hanging. The only drawback: on the spout under the paint is visible thread there. This is visible in 2-3 photos.
V***s
The material is soft, when washing, the color and pattern have not changed, some of the threads stick out slightly.
A***n
Delivery 40 days via latvia. in size all fit.
O***h
It was almost a month, partially tracked, came in size, the material is very soft and pleasant, the pattern is a sticker
C***n
The fabric is very comfortable, fits well without marking. I thought it would be the typical cotton fabric, but it has lycra. Very happy, repeat.
O***a
The parcel came to the krasnoyarsk territory for 2 weeks. T-shirt is synthetic, but the material is very pleasant. A little smells, but not yet washed. The order is happy, the store thanks.
K***a
Very soft and pleasant to the body fabric, the order is satisfied, delivery a little more than a month to kaliningrad
V***m
The product came quickly. synthetics, threads do not stick out, there is no smell.
O***a
Synthetics, thin, not transparent, on the street blown by a breeze, normal. At 48 the russian size is very wide, probably 2 sizes. But, take less, it will be short in length. Here for an amateur. Delivery is fast, the courier called, according to the agreement brought to work. There was a rubber band in the bag, a bunch of threads hanging on the neck.
O***a
What can i say is 95% polyester. But to the body is pleasant, the size of the og 115 is slightly loose, i’m happy.
N***a
Great t-shirts. The goods came quickly. The fabric is thin, soft. I will order more. Seller advise
N***n
I loved it, the fabric is super soft, the model is ladissimo, i arrive in 19 days in peru, but the mail service is terrible in peru and it took two weeks to get to my house already being here in chiclayo. For the quality, for the price and for the time i give 5 points to this great store!
Customer
Quality is good, the picture is quality. Came in size
I***J
Good quality Thank you store for fast delivery I recommend
Customer
There was a small smell, pleasant to the body on my “48” m-too big, it was necessary to take a smaller, i recommend the store!
K***k
Excellent t-shirt, came for 2 weeks, the material is soft, i like everything. I will order more
M***v
Good quality thank you very much. Good quality thanks a lot.
J***o
Very nice product there was transport problem but i arrived
Customer
T-shirt is cool, took the size of m, although i wear xs or s, which would look bulky. Quality is good
E***n
Material is med-thin and a soft blend. Image exactly as shown, but vinyl. My concern is about it eventually peeling off when laundered. Still, for the price, it’s cute. Sizing runs SMALL! About 2 US sizes small. Will not fit anyone over size 2X US.
V***a
T-shirt just lovely soft pleasant to the body light quality excellent kitty looks beautiful thank you very much to the store i recommend to my breast volume 113 to sit down do not butt take do not regret i took 4xl
G***v
The second time i order from this store everything is super!) t-shirt is very soft, the seams are even, there is no thread, the color is saturated, although this time a little big, i wear the size m ordered l (as last time). Last t-shirt i carried all summer, does not lazy, after washing the form remains the same, the only thing that because i often wore it and washed cracked the inscription, so i had to order a new one))
Customer
T-shirt is good, only i’m afraid of the letters to get stuck after the first wash .. It is better to wash your hands…
T***a
T-shirts i order for the third time. The quality is excellent. Synthetics, of course, but very pleasant to the body. 4xl at 52-54 just. The color is clean, without stains on white and irregularities on black. I glue on them thermal transfer, which i take also on ali + straziki somewhere. Super. I recommend both the product and the store.