Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of go-pets.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
P***o
Soft, odorless product and drawing is the same. As pega is that it is an xxl that would actually be an l or a large spanish size m.
V***a
Reached in 2 weeks, in russia was not tracked. Packed in a package, looks generally excellent, the seams are normal, the pattern is bright, there are no spots. Size l took on its s to hang out a little, everything is fine. Surprisingly, even the smell is almost no, very weak and not “typical chinese” The fabric is pleasant to the body, soft, but dense, it seems to me, in the heat it will be very hot. Check The tag was removed immediately, it is sewn with silicone threads, very pricked
A***a
T-shirt liked-a good print, the threads do not stick out, the material is pleasant, like viscose. Size s sits like an ordinary women’s fitted t-shirt. I will order another with another picture)) the track was not tracked, but there was a notification in the app when the parcel came to the post office.
N***a
T-shirt corresponds to the photo of the store, except that in reality the sleeve is slightly shorter. I took xl on og 87 from 77, the village is free, as planned. The material is softest! And thin, even too, because of which the t-shirt was difficult to iron, it was necessary to stretch the fabric. Print bright, purchase is happy!
Y***a
Delivery three weeks. t-shirt without jambs, odorless. The print is drawn, bright. On the growth of 168 and og 96 ordered 2xl. I did not wash yet.
O***a
Slightly transparent, the quality of the seams is 3. it is not 100% cotton. Synthetics, maybe there is a little essence of cotton. Doesn’t smell. She took xl at her 46 size. The volume of the chest is 100. Waist 78
A***a
It was necessary to buy a smaller size, but it looks good. Stick out the thread, i fill them inside then, the seam is not damaged
A***a
Nice t-shirt. On its parameters (chest girth 88 cm, waist circumference 65 cm, height 169 cm,) took the size xxl, that would be a t-shirt sitting freely. The size chose itself, based on the reviews and the size grid, was not mistaken. The fabric is light, thin, stretches well, pleasant to the body, a little slippery, it is not natural fiber and its composition, most likely not, but it is not hot and very comfortable. The print quality is good, the t-shirt transferred one machine wash at 30 ° the pattern was not affected. The product does not need ironing after washing, and dries very quickly. Can be useful, the size of the xxl t-shirt itself is long from the shoulder to the edge of 62 cm, from one side seam to the other in the chest area of 47 cm.
J***.
Elastic material. Damage, not as the photo store 🙁
D***r
The T-shirt is as described and looks awesome. The Fabric is about thin but this is not bad. Unfortunately, 2 small black Spots on it but I hope you when Wash go out.
M***a
The size is correct. Took on 46 xl, sat well, freely. The picture is bright, washing is calm.
S***z
This very cute, the fabric is soft and good quality, recommended
M***a
My normal size is L and I took XXL. Print looks good, I love the colors.
H***n
i have a German 36 and in L ist a 36 if you want it more loose fit you have to order it bigger. The print is not so colorful the material is I think cotton it’s super soft
P***a
It came in less than a month, at 183 growth took xl, sat down like m, in the sleeves a little narrow, if you want an oversize take the largest size. The fabric is sistetic, pleasant to the body, the print is quality, the colors are only more pink than in the picture, but it is not bad
A***a
The parcel came about a month, the quality pleased me very much. The material is certainly not cotton, but still it is very pleasant to the touch, does not shine through as it usually happens with t-shirts of this type. The print is very cool, bright, everything is clearly visible. I did not notice the unpleasant smell either. My size s, but decided to take more and did not lose, the t-shirt sits perfectly.
K***a
The parcel was sent with tracking track number, but once it got to russia, the tracking stopped. It’s not the store’s fault. The parcel went more than a month. The goods are good, nice tactile, the picture is quality. On my m ordered xl, but in the end a t-shirt in the guise, but wanted more.
A***a
The print is printed, the fabric is soft, took hhl at its 48, everything is like)
N***a
Very nice t-shirt, the picture is very high quality, i’m happy))
P***D
Super, the fabric is very soft pleasant, good print, quality, the size approached perfectly
A***d
Ordered on August 23rd, received on Sept 25th to Ontario Canada. My daughter loves the shirt. The image on the shirt looks exactly like the image the store is showing. It’s not a cotton thin shirt either. Not sure what fabric it is though. Feels nice and thats all that matters!
A***a
Quality pleasantly surprised, the material is very cool and the print is quality, i will take more.
M***
The Fabric is very beautiful and soft also the Print is well made I would however recommend 1-2 numbers take larger than normal I wear normal A M and have a XL ordered which still quite just is otherwise everything and the Delivery also went quite quickly.
E***o
Polyester, the fabric is soft, pleasant, but synthetic. Print quality, but dim than in the photo. Very like it
E***a
It was almost exactly a month before st. petersburg. The print is good, there was no smell. The material is quite pleasant soft synthetics. All the seams are processed by overlock, i did not notice the thread. Took on the size more-sits just.
S***o
Came a t-shirt in st. petersburg in a month +-, synthetics, but very pleasant to the touch. The pattern is not glued, but impressed in the fabric itself, very high quality, bright, as on the model. On the height of 160 took the size l, i was afraid that it would be small, but it was possible to take a smaller size. If you want the t-shirt to sit as in the photo, then take on the size so 3 more. Very satisfied with the purchase, especially for such a price. A little shines through, so it is better to wear with white linen or flesh color. Thank you store <3
E***v
Light t-shirt, print is good, sleeves about ordinary, not long
M***a
L on s on height 175 is normal, it came for a month, the fabric is pleasant to the touch, but like synthetics
M***i
Very beautiful, picture and not printed. 1,65 cm x 54 kg m size perfect.
A***a
At its size 42 took this size, wanted the effect over size, received))) t-shirt of medium quality, synthetics, but pleasant to the body.
A***a
T-shirt is very beautiful and high quality! I took xl to my usual size of the XS-S, because i wanted the t-shirt to sit freely. The size approached perfectly, everyone is happy!
S***a
It came in a couple of weeks) took the size l for height 174 (my size m)
L***o
The xl is large for m eur, and size m is large for s or xs eur. If you like the fitted t-shirt you can the same size eur you wear, if you like it a little wide, then a size more than you use european.
M***a
Thanks for the excellent t-shirt! She’s my favorite now! The quality is excellent, the fabric is soft, pleasant to the body, the print is a hundred times steeper than i expected, it’s a pattern on the fabric and not a print on the top that will then be trimmed, so everything is super! I will order more! I ordered the size m on my s, and did not lose, it is small in size. I advise everyone!
A***P
Very soft pleasant fabric, the pattern is clear beautiful, high-quality. I will order more others
G***t
Super cute, soft material. Not a thick shirt. Thank you I love it
E***a
T-shirt came for a month Print not sticker
E***t
Elastic material
G***g
Quality is a class, i was surprised even that such on alika will be. The print is clear and the size approached for me. I’m tall and thin simply and for the first time ordered something for myself. It came in a month in salekhard. I did not communicate with the store.