Thank you for shopping at www.go-pets.net
Please read this policy carefully.
If you are not entirely satisfied with your purchase, we’re here to help.
You have 30 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned.
We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Your item needs to have the receipt or proof of purchase.
We will not refund a product if it doesn’t meet these conditions.
The customer pays for the shipping costs, in case of a return.
The customers should contact us before returning a product.
The items must be sent to the address below:
Komi Anani Dogbe
5028 Coopers Landing Dr, 2D
Kalamazoo, MI 49004
Additional non-returnable items:
Downloadable software products
Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
Items on sale aren’t eligible for refunds
Customers can’t exchange the product with a new one, Customers can only ask for a refund.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs
are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your
If you have any questions about our Returns and Refunds Policy, please contact us:
By email: firstname.lastname@example.org