Thank you for shopping at www.go-pets.net
Please read this policy carefully.
If you are not entirely satisfied with your purchase, we’re here to help.
Returns or Refunds:
Instead of returning items, you can contact us for a full refund. Why? Returns run counter to our emphasis on sustainability: every return has a carboon footprint.
So just tell us what went wrong, send along a pic and we’ll give you your money back in full. Then, if possible you can donate your product to a local charity or recycle it.
Non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
There are certain situations where only partial refunds are granted (if applicable) - Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
Contact Us:
If you have any questions about our Returns and Refunds Policy, please contact us:
By email: info@go-pets.net