RETURNS & REFUNDS POLICY

Thank you for shopping at www.go-pets.net
Please read this policy carefully.
If you are not entirely satisfied with your purchase, we’re here to help.

Returns or Refunds:

Instead of returning items, you can contact us for a full refund. Why? Returns run counter to our emphasis on sustainability: every return has a carboon footprint.
So just tell us what went wrong, send along a pic and we’ll give you your money back in full. Then, if possible you can donate your product to a local charity or recycle it.

Non-returnable items:

  • Gift cards
  • Downloadable software products
  • Some health and personal care items
    There are certain situations where only partial refunds are granted (if applicable)
  • Book with obvious signs of use
  • CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened

Contact Us:

If you have any questions about our Returns and Refunds Policy, please contact us:
By email: [email protected]